1. Information We Collect

We collect information you provide directly or that is generated through your use of our website and services, including:

• Personal Information: Name, email address, phone number, billing information, and property address provided when booking a cleaning service or contacting us.

• Service-Related Information: Details about your cleaning preferences, scheduling, and special instructions for residential or commercial cleanings.

• Website Usage Data: IP address, browser type, device information, pages visited, and referring URLs collected automatically via cookies or similar technologies.

• Communication Data: Information from emails, forms, or other communications you send us, such as inquiries or feedback.

2. How We Use Your Information

We use your information to provide and improve our cleaning services and website functionality, including:

• Processing and scheduling cleaning appointments for homes or businesses.

• Communicating with you about bookings, confirmations, or customer support.

• Processing payments for services like one-time or recurring cleanings.

• Improving our website and services through analytics and user feedback.

• Complying with legal obligations or responding to legal requests.

• Sending promotional offers or updates about our services (you may opt out at any time).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, scheduling software providers) who assist in delivering our services, bound by confidentiality agreements.

• Legal Requirements: If required by law, such as to comply with a subpoena, court order, or government regulation.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided where feasible.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track website performance, and analyze usage patterns. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures, such as encryption for payment processing and secure data storage, to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: Request access to or updates to your personal information by contacting us.

• Opt-Out: Unsubscribe from promotional emails by clicking the "unsubscribe" link in our emails or contacting us.

• Cookies: Adjust cookie settings in your browser to limit tracking.

Residents of Texas or other jurisdictions with applicable privacy laws may have additional rights, such as requesting deletion of personal data, subject to legal exceptions. Contact us to exercise these rights.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors). We are not responsible for the privacy practices or content of these sites. Review their policies before providing personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. Continued use of our website or services after changes constitutes your acceptance of the new policy. Significant changes will be communicated via email or website notice where feasible.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Howdy Tex Housekeeping
info@howdy-tex.com

Thank you for trusting Howdy Tex Housekeeping with your cleaning needs and personal information in the Dallas-Fort Worth area.